We are looking for a Customer Journey Strategist to help our clients translate data into effective marketing strategies. This role is ideal for someone who can see the bigger picture of the consumer journey and design actionable strategies that deliver measurable business results. rn rnYou’ll combine performance insights, customer behaviour analysis, and UX principles to shape campaigns, optimise touchpoints, and guide clients through their digital transformation journey.

At Artegence, we believe that the key to success lies in the perfect blend of exceptional skills, cutting-edge technology, and creative thinking. All of this serves one purpose – delivering our business partners’ KPIs effectively. Through the alchemy of passion and innovation, we craft marketing solutions that not only speak but truly move people, setting new standards across the industry. Our work has been etched into the annals of marketing history, earning prestigious awards, including the title of “Effectiveness of the Year 2023.” 🏆

We’re looking for people who share our passion for marketing and want to carry it forward by creating new, unique projects! If you’re ready for challenges and want to make a real impact on clients’ success stories, Artegence is the place for you!

Core Responsibilities 👨‍💻:

Develop data-driven strategies aligned with client business goals

Map consumer journeys and identify opportunities for engagement and conversion

Translate insights from Analytics into tactical recommendations and campaign plans

Build and orchestrate multi-channel strategies (media, CRM, content, UX, and commerce)

Provide strategic input into UX/UI improvements and landing page optimisation

Collaborate with Tech Lead and Analytics teams to ensure strategies are measurable and scalable

Monitor campaign effectiveness, recommend optimisations, and prepare strategic roadmaps

Key Skills 👀:

Minimum of 3 years of relevant professional experience

Proficiency in English (both written and spoken)

Strong knowledge of consumer journey mapping and conversion optimisation

Experience in CRM activations and basic knowledge of UX/UI principles

Ability to create clear, data-driven narratives that resonate with clients

Strong presentation and facilitation skills

Experience in the financial sector will be considered an asset

Tools & Platforms 🔧:

Google Marketing Platform (GA4, DV360, Campaign Manager)

Adobe Experience Cloud (Analytics, Target, Audience Manager)

CRM systems (Salesforce, HubSpot, or similar)

UX/UI tools (Figma, Hotjar, or similar)

Collaboration u0026 planning tools (Miro, ClickUp, Jira)

Success Metrics 📊:

Quality and clarity of strategic recommendations delivered

Demonstrated link between strategies and measurable business outcomes

Client satisfaction and adoption of recommendations

Innovation in using new data sources and tools to improve strategies

What do we offer👇:

Career & Development – Trainings, workshops, and collaboration with top industry experts

Exciting Challenges – Work with leading market brands and award-winning projects

Supportive Team – Knowledge sharing during Wednesday Wisdom meetings & tech breakfasts

Autonomy & Innovation – We welcome your ideas and initiatives

Flexible Employment – You can choose B2B or Employment Contract

Work-Life Balance – Flexible working hours and a culture that values personal time

Hybrid or Remote Work Model – It’s up to you

Perks & Benefits – Motivation system, Private medical care, Multisport card, English lessons, training budget, and more

This is how we recruit

HR interview

We’ll talk about the details – your role, experience, and future plans, as well as who we are and what we can offer you.

Technical interview with your direct manager

We’ll discuss our mutual expectations, clarify the scope of responsibilities, and present our collaboration style and team culture.

Feedback

we won’t vanish under mysterious circumstances; you’ll always know where you stand.

Career

Work with us

Customer Journey Strategist

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